Virtual Healthcare Support

Your Medical Practice. Fully Supported.

MedOps handles prior authorizations, insurance verification, scheduling, and front desk operations — so your team can focus on patient care.

HIPAA-compliant Same-day turnaround No long-term contracts
Medical professional at work
HIPAA by Default
Same-Day Turnaround
No Lock-In Contracts
Documented SOPs
What We Handle

The administrative work, off your desk

Nine core service areas covering every administrative touchpoint in your practice.

All services

Prior Authorizations & Insurance Verification

The most time-consuming, error-prone work in your office — submitted, followed up, and closed out. We chase payers so your team doesn't, protecting your revenue cycle and cutting denials before they happen.

  • Referral management
  • Eligibility checks
  • Revenue cycle support
  • Denial follow-up

Appointment Scheduling

Booking, confirmations, and reminders that fill your calendar and reduce costly no-shows.

Virtual Front Desk

Phone and patient calls answered professionally — a real front desk without the overhead.

Inbox, Records & Patient Follow-Up

Medical records requests, message triage, and follow-up calls handled end to end — nothing slips through.

Built for Your Specialty

Family practice, behavioral health, PT, home health, telehealth, urgent care, and concierge practices.

Practice Types

Who We Serve

We work with practices of all sizes — from solo physicians to multi-location groups.

Family Practice

High-volume scheduling and PA support for primary care teams managing complex payer mixes.

Specialists

Referral intake, prior auth, and insurance verification tailored to specialty care workflows.

Behavioral Health

Scheduling, intake coordination, and billing support for therapy and psychiatric practices.

Physical Therapy

Auth tracking and patient communication that keeps PT treatment plans moving without administrative interruption.

Home Health

Visit scheduling, eligibility checks, and documentation support for home health and hospice agencies.

Telehealth Clinics

Virtual front desk and platform support for remote-first practices operating across multiple states.

Urgent Care

Fast-turnaround verification and intake support for high-throughput urgent care centers.

Concierge Practices

White-glove administrative support that matches the premium experience your patients expect.

Retainer Packages

One monthly fee. No hidden hours.

Pick the coverage your practice needs today — scale up when you're ready.

Starter

Best for solo practices

$1,000/mo
Up to 10 hrs/week·1–2 services
  • Prior authorizations
  • Insurance verification
  • Weekly status reporting
  • HIPAA-compliant workflows
Get Started
Most Popular

Growth

Best for small group practices

$2,500/mo
Up to 25 hrs/week·3–5 services
  • Everything in Starter
  • Appointment scheduling
  • Virtual front desk
  • Patient follow-up
  • Referral management
Get Started

Full Support

All services, dedicated specialist

$5,000/mo
Up to 50 hrs/week·All services
  • Everything in Growth
  • Dedicated specialist
  • Revenue cycle support
  • Inbox & phone support
  • Priority response SLA
  • Custom SOP library
Get Started

Not sure which plan fits? Book a free discovery call and we'll recommend the right tier.

Results

Practices running leaner with MedOps

Representative results from similar practices. Individual outcomes may vary.

Family Practice · Dallas, TX
40%fewer denials

Reduced prior auth denials by 40%

By outsourcing PA submission and denial follow-up to MedOps, the clinic freed two staff members from payer calls while recapturing previously written-off claims.

Behavioral Health Group · Atlanta, GA
3 wks → 2 daysscheduling backlog

Cut scheduling backlog from 3 weeks to 2 days

MedOps took over appointment scheduling and patient follow-up, clearing a months-long backlog and reducing no-shows by optimizing reminder workflows.

Concierge Practice · Naples, FL
15+ hrsper week reclaimed

Fully outsourced front desk operations

A solo concierge physician handed off all patient communication, inbox management, and scheduling to MedOps — reclaiming 15+ hours per week for clinical work.

Ready to take the admin off your plate?

Book a free 20-minute discovery call. We'll map exactly which tasks MedOps can take over this month — no commitment required.